Last updated: April 1, 2025
This Privacy Policy explains how Ajovex ("we", "us", "our") collects, uses, and protects your personal information when you use our platform. We are committed to safeguarding your privacy and comply with applicable data protection laws.
Personal Information: When you create an account, we collect your name, email address, phone number, and any other information you provide. For compliance purposes, we may also collect government‑issued ID, proof of address, and financial information.
Transaction Data: We record details of your deposits, withdrawals, and trades, including amounts, currencies, and counterparty addresses.
Technical Data: We collect IP addresses, device information, browser type, and usage statistics to improve our services and maintain security.
Cookies and Tracking: We use cookies to enhance your experience and analyze site traffic. You can manage cookie preferences in your browser settings.
We use your information to:
• Provide, operate, and improve our services.
• Verify your identity and comply with anti‑money laundering (AML) and know‑your‑customer (KYC) obligations.
• Process transactions and communicate with you about your account.
• Detect and prevent fraud, security incidents, and other prohibited activities.
• Comply with legal and regulatory requirements.
• Send you service updates, security alerts, and (with your consent) marketing communications.
We do not sell or rent your personal data to third parties. We may share your information with:
• Service providers that help us operate (e.g., payment processors, hosting providers, identity verification services).
• Law enforcement, regulators, or other authorities when required by law or to protect our legal rights.
• Other parties in connection with a merger, acquisition, or sale of assets.
We implement industry‑standard security measures, including encryption, access controls, and regular monitoring, to protect your data. However, no system is completely secure, and you are responsible for keeping your login credentials safe.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. After account closure, we may retain certain data for regulatory compliance.
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at privacy@ajovex.com. We will respond within a reasonable timeframe.
Your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable law.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.
Our platform may contain links to third‑party websites. We are not responsible for their privacy practices. We encourage you to review their policies before providing any information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the new policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@ajovex.com
Address: [Your business address]